Job Description

Physician Billing Supervisor of Insurance Follow-Up

Healthcare Industry

Salary: $65,000 - $80,000

Job Summary

We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment.

Key Responsibilities

• Act as a liaison between upper management and staff.
• Oversee daily unit operations and workflow.
• Conduct on-the-job training and provide ongoing staff support.
• Maintain accounts receivable and productivity reporting.
• Schedule and assign weekly work direction for staff.
• Implement and monitor quality control measures, including HIPAA compliance and regulatory updates.
• Assist with implementation of approved administrative systems and procedures.
• Monitor operational data and billing-related information.
• Ensure billing is submitted accurately and in a timely manner.
• Perform follow-up on open accounts receivable, including payer phone calls and portal reviews.
• Ensure accuracy of adjustments, balances, and third-party billing.
• Assist internal and external customers with billing-related inquiries.
• Handle patient complaints through resolution.
• Prepare performance evaluations and recommend appropriate personnel actions.
• Maintain full knowledge of company policies and procedures.
• Perform additional job-related duties as assigned or as needed in emergency situations.

Education & Experience

• High School Diploma or GED required; college education preferred.
• Minimum of 3 years of supervisory experience .
• Combination of education and experience will be considered.

Required Skills & Knowledge

• Strong knowledge of HIPAA regulations and healthcare compliance standards.
• Proficiency with Epic healthcare applications.
• Full knowledge of medical terminology , ICD-9/10 , and CPT coding .
• Understanding of New York State third-party regulations .
• Knowledge of credit and collection practices .
• Strong organizational, communication, and leadership skills.
• Computer literacy and ability to manage reporting and data.
• Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners.

Required Certifications

• Certified Professional Coder (CPC), or
• Certified Coding Specialist (CCS), or
• Certified Coding Specialist – Physician (CCSP)

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