Company Description
SoCal Medi-Spa, located in Huntington Beach, CA, is a top-tier aesthetic medical spa specializing in non-surgical treatments to enhance natural beauty and confidence. We utilize advanced medical technology and personalized care to deliver safe, effective, and natural-looking results. Our services include injectables, skin treatments, laser services, body contouring, and wellness & maintenance plans. Committed to creating a welcoming and professional environment, we ensure every patient feels cared for, informed, and confident in their outcomes.
This is not a passive front desk role — we need someone who can confidently engage with clients, answer calls with a strategy, and help patients commit to ongoing treatment plans.
Responsibilities
This is not a passive front desk role — we need someone who can confidently engage with clients, answer calls with a strategy, and help patients commit to ongoing treatment plans.
· Answer inbound calls, educate clients on services, and convert inquiries into bookings.
· Greet patients, provide a premium experience, and offer next-step treatment options.
· Conduct post-treatment check-ins with patients to reinforce results and suggest maintenance packages.
· Manage schedules, follow up with leads, and track conversions in our system.
· Collaborate with providers to ensure excellent patient experience.
Requirements
· 1+ year of direct sales experience in a med spa, salon, dental office, fitness studio, or another client-facing business where upselling and converting leads was part of the job.
· Proven ability to hit sales targets and work with commission structures.
· Strong communication and persuasion skills; comfortable handling objections and promoting treatment packages.
· Professional, polished, and reliable.
· Comfortable working with scripts, tracking leads, and following up consistently.
Compensation & Incentives
· Base Pay: $20/hr.
· Retail Products: 5% commission on skincare/product sales.
· Services & Packages: 7% commission on laser packages and treatment bundles sold.
· Bonus Potential: Additional performance-based bonuses for hitting monthly client conversion targets.
** Exclusive staff-only discounts on all services and products!
Why Join Us?
· Work with a small, growing team where your impact directly drives success.
· Hands-on role with both client interaction and sales responsibility.
· Opportunities for growth as the business expands.
Location: Huntington Beach, CA
Employment Type: Full-time or part-time considered.
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