Job Description

Billing Specialist – Workday Financials / PSA – Contract

Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities.

This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams.

Key Responsibilities:

• Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period.
• Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness.
• Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices.
• Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates.
• Review and validate prebills, resolving discrepancies prior to invoice generation.
• Support billing for complex project portfolios spanning multiple regions and teams.
• Assist with data validation and billing-related testing activities as required.
• Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes.
• Support billing stabilisation and early optimisation following go-live.

Required Experience:

• Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA.
• Strong background in project-based, time & expense, and hourly billing environments.
• Experience working closely with project managers and operational teams on billing and invoicing.
• Hands-on experience with prebills, rate validation, and invoice accuracy.
• Comfortable operating in fast-paced environments during system implementations or transformations.
• Strong communication skills and confidence supporting and training end users on billing processes.
• Experience with Vantage Point is beneficial but not required.

This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.

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